Welcome to the Water Purifier NZ website.

We trust you will find this website informative and useful. The following terms of use apply to all access to and use of this site.

Right to use site and content

You may access, view, reproduce and print the content on this site provided you only use that content for informational, non-commercial purposes. If you wish to link to any part of this site, you must get Water Purifier NZ`s prior written consent. You may not use this site, or the content on it, for any other purpose or in any other way without Water Purifier NZ's prior written consent.

Content on or accessed through site

While Water Purifier NZ has tried to ensure the information on this site is current, accurate and complete, it does not guarantee such information will be current, accurate or complete when you access it. Water Purifier NZ only provides the information on, or accessed through this site, on an "as is" basis; caveat emptor. You must make your own assessment of the suitability of the content and/or the services for your own purposes. You are solely responsible for the actions you take in reliance on the information in, or accessed through, this site. Water Purifier NZ may change the content and/or services described on the site at any time without prior notice. Users seeking to rely on or verify any content and/or services contained on this site should contact Water Purifier NZ by email at; info@nzwaterpurifier.com

Water Purifier NZ will correct any error or inaccuracy which is brought to its attention as soon as practical.

Uses & Safety

Water Purifier NZ sells approved water purifiers such as Chlorine Dioxide. This product is sold by us for water purification and as a disinfectant; and for nothing else. As a water purifier, chlorine dioxide has been tested safe for human consumption; https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1569027/

and is EPA approved for water treatment;
https://www.epa.gov/ground-water-and-drinking-water/national-primary-drinking-water-regulations#Disinfectants

Chlorine Dioxide has been used over many years by many organisations for water purification and for a variety of other disinfectant uses. By example, the city called Hamilton in USA uses it for water purification of that city's drinking water: https://www.journal-news.com/news/what-makes-hamilton-tap-water-world-best-tasting/zHOU8dENIJYfMeb3vNiXjO/

When Chlorine Dioxide is used as a municipal water purifier, it is mixed and applied to the water by experts. It needs to be treated with caution, and before any use the applier should ensure they seek expert advice on the quantum per litre of water. Recommended dosages for effective water treatment are provided on Water Purifier NZ product labels. Like with most products, any overdoes may cause side effects and may become dangerous to the eventual consumer of water so treated.

Sodium Chlorite (one of the source products that we supply for water purification) and the eventual post-mix chlorine dioxide, each need to be treated with respect and caution. We refer to this website https://www.chemicalsafetyfacts.org/chlorine-dioxide/ which sets out some of possible dangers and side-effects, if an overdose is used when purifying water intended for later drinking.

It is important at all times to keep this product out of reach of children and also away from any persons who may be in an altered state of consciousness.

It is important to at all times not put the product close to eyes or nose when mixing it and before diluting it with or in the water.

Medsafe in NZ warn people from ingesting chlorine dioxide in any form. We ask all our clients and prospective purchasers to see their web page here and to read their warnings and their statement of possible side effects if overdosed: https://medsafe.govt.nz/safety/Alerts/MiracleMineralSolution.asp

Water Purifier NZ is not responsible for anyone's misuse of this product or any damage so arising.

Another different perspective is from the NZ Army who have in the past used chlorine dioxide tablets as water purifiers for soldiers; they say without any negative side effects or complaints. They have also written saying; "The distribution of chlorine dioxide based water treatment tablets was discontinued for supply reasons, and not due to any medical or safety concerns". They also state the quantum of chlorine dioxide that NZ soldiers used was 0.4 gram chlorine dioxide tablet per 1.2 litres of water.

We Lay no claims to the efficacy of the product or of any medical systemic benefit.

Interpretation: Efficacy is the ability to perform a task to a satisfactory or expected degree. The word comes from the same roots as effectiveness, and it has often been used synonymously.

Errors and omissions excepted (E &OE).
All absolute rights reserved.

No Medical Advice Disclaimer

Nothing on or related to this web site is intended to, nor does it give, any medical advice or treatment. As well, no medical advice is to be sought at any time from any staff member of Water Purifier NZ.

Anyone seeking to learn more about chlorine dioxide and its many varied uses must refer to their own expert advisors and/or do their own detailed research.

Any medical advice must be the responsibility of each person's own self, and should come from a person's own health care professional. No one working within Water Purifier NZ is a medically trained professional or permitted to provide medical advice.

Sales

We aim to give you the best sales experience possible. High customer service, highest quality products at the best prices with speedy deliveries are our highest priorities. Once the product has been sold by us, we take no responsibility for the use and distribution of the said product.

Delivery of Orders

The delivery address used for the shipment of your order is the exact details supplied by you, the customer. In some instances if the address is not correctly labelled delays may occur. This may result in longer delivery times - up to 3 weeks or more in some instances, so please ensure your details given to us are correct.

New Zealand Deliveries

Deliveries generally take about 1 to 3 working days to any part of New Zealand being delivered by non-signature courier with tracking. The tracking number of your courier delivery will only be provided to you by request.

Overseas Deliveries

Delivery by DHL is generally 4 to 10 working days. It is important to note that the Customs Agency in the country of destination may randomly delay the delivery of an order for up to 8 weeks as a security measure.

This applies to a very, very small percentage of orders shipped and is out of Water Purifier NZ's control.

Unless you make other arrangements with us, shipment will be commenced upon receipt of order, and we will contact you to inform you that your order is dispatched.

All orders are processed as soon as possible. We will inform you of the estimated time of delivery after we have received your order if there will be a delay in delivery.

If you have any queries about ordering from us simply contact us on info@nzwaterpurifier.com and we will reply as soon as possible.

Your Information is Secure

Water Purifier NZ recognizes the importance of secure on-line transactions, and we safeguard the privacy of information provided to us through our on-line forms. Our email virus protection is continually updated and we also use a hardware firewall.

Our website uses a fully encrypted online secure processing system with Secure Sockets Layer (SSL) technology and data encryption technology which means all personal data is encrypted and secured before it is sent to our database. SSL prevents unauthorized people from intercepting your data and data encryption mean all information is scrambled if an unauthorised person gained access to the database.

Please be assured that online order processing is Secure

Water Purifier NZ will cooperate with law enforcement agencies in identifying people who use our services for illegal activities, and may disclose Personal Information or any other information to meet any law, regulation subpoena, or government request. Water Purifier NZ also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

All Payments

All prices are charged in New Zealand dollars and include GST of 15%.

The prices listed on our website do not include relevant overseas duties and other custom charges that you may incur.

Credit Card Payments

If paying by an overseas credit card, the total transaction amount may vary slightly once your order is charged to your credit card, based on the exchange rate used by your credit card company when your order total is applied to your card.

You Are Protected by the New Zealand Consumer Guarantees Act 1993

The Consumer Guarantee Act sets out minimum standards for goods sold. In the event that goods sold are not of good quality or are faulty, the customer has the right to a repair, replacement or a refund.

If the New Zealand Consumer Guarantees Act 1993 applies, you have rights or remedies which are not excluded nor limited by the below exclusions and limits. If you are using this site or its content for business purposes, the below exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply.

You Are Protected by the New Zealand Fair Trading Act 1986

The Fair Trading Act is designed to protect the customer being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing; where the product was made; availability of products and the sales techniques used.

The Commerce Commission enforces the Fair Trading Act 1986.

Non- delivery

If your order is lost in the postal system, Water Purifier NZ will lodge a claim for compensation for your missing parcel with the relevant carrier. If the parcel is indeed lost, Water Purifier NZ will refund or replace your order (at your choice), once confirmation is received that this is the case by the relevant carrier. This can take up to 10 working days from date of claim for NZ deliveries, or up to 20 working days for orders to other countries (being additional to the normal expected delivery time).

A refund or order replacement does not apply in the following situations; - the address provided by the buyer is insufficient or incorrect.
- notification to Water Purifier NZ of non-receipt of parcel, exceeds 21 days from date of dispatch.
- [for NZ Post deliveries] NZ Post do not receive your completed declaration letter confirming non-receipt of parcel. (In the case of non-receipt, Water Purifier NZ will submit a claim to NZ Post. NZ Post will then send a letter to the address that you provided for the parcel delivery. You are required to complete the declaration of non-receipt letter, and return to NZ Post. We recommend that you copy this letter before posting back to NZ Post in case your letter goes missing).

Refund Policy

If you are not entirely happy with a product that you have purchased, please notify Water Purifier NZ within 14 days of receipt of product so we (you and us) can decide the best course of action.

Water Purifier NZ will happily refund any un-opened, un-damaged products returned to us for any reason within 14 days of placing order. If you choose to return a product for credit, return postage will be at your expense, and you will not be credited any of the delivery charges associated with your order, (unless the reason for return is the result of an error or product fault by us). Purchases made by credit card will be refunded by a credit transaction. Purchases made by internet banking will be refunded by internet banking. Notice must be given to Water Purifier NZ prior to returning an item for a refund.

If customs reject delivery to the country of destination for any reason, and return the order to Water Purifier NZ; on receipt of the returned order, we will refund the value of the goods, but the shipping costs will not be refunded.

Procedure If You find a Product To Be Faulty

If a product is found to be faulty please contact us as soon as possible. If the product is in fact concluded to be genuinely faulty, replacement will be at our expense.

All liability excluded

To the extent permitted by law:

We will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this site or the information in or products accessed through it.

Jurisdiction and governing law

This site and content has been prepared in accordance with the requirements of New Zealand law. These terms and any matters or disputes connected with this site will solely and exclusively be governed by New Zealand laws and will be dealt with exclusively by New Zealand courts.

Intellectual Property rights

All rights reserved. All intellectual property on this site, including without limit, the text, graphics and copyright works is owned by Water Purifier NZ (or the relevant content supplier). Water Purifier NZ is the exclusive owner of all rights in the compilation, design and layout of this site.

Email: info@nzwaterpurifier.com

LEGAL CONDITIONS AND TERMS OF USE ARE APPLICABLE TO ALL USERS OF THIS SITE.

ANY USE OF THIS SITE CONSTITUTES YOUR AGREEMENT TO THESE TERMS OF USE

Without prejudice. All absolute rights reserved.